Rokaiya Bank Directory (the Website) is an informational directory for Nepalese bank and branch details, including items such as bank and branch names, locations, contact information, SWIFT codes, NCHL routing codes, and related identifiers. Rokaiya Bank Directory is not a bank, financial institution, government authority, regulator, or financial adviser.
This Privacy Policy explains what personal information may be handled when you use the Website, how it may be used, and the choices you may have.
1. Information We May Collect
1.1 Information you provide to us
We do not offer user accounts or require registration to browse the Website.If you contact us, we may receive the information you choose to provide in your message.
1.2 Technical information
When you visit the Website, our hosting and server systems may automatically process basic technical information that is typically sent by your browser, such as your IP address, browser type, device information, referring page, and the date and time of your visit. This information is generally used to deliver the Website, maintain security, and troubleshoot issues.
2. How We Use Information
Information may be used to:
- Operate, maintain, and protect the Website.
- Respond to inquiries and messages.
- Diagnose technical problems and prevent abuse.
The Website is intended for informational directory use. We do not ask visitors to provide sensitive financial information to browse the Website.
3. Cookies and Similar Technologies
The Website may use limited cookies or similar technologies that are necessary for basic operation and security (for example, features provided by browsers, hosting providers, or underlying site software). This Privacy Policy does not describe specific cookie names, providers, or durations because these may vary and are not always visible to visitors.
You can control cookies through your browser settings. Disabling cookies may affect how some websites function.
4. How We Share Information
We do not sell your personal information.
We may share information only in limited situations, such as:
- To comply with applicable law, regulation, legal process, or governmental request.
- To protect the security of the Website and our rights, users, and the public, including to investigate suspected abuse or fraud.
- With service providers that help operate the Website (for example, hosting and security services), only to the extent necessary to provide those services.
5. Third-Party Services and External Links
The Website may reference or link to third-party websites, including banks or other organizations. This Privacy Policy does not apply to third-party websites. Once you leave the Website, the privacy practices and policies of the external website apply.
Links are provided for convenience and informational purposes. A link does not necessarily mean that Rokaiya Bank Directory endorses the third party or controls how the third party processes information.
6. Banking Information and Sensitive Credentials
The Website publishes banking directory information. This directory content is not the same as a visitor’s personal financial information.
Do not send sensitive banking credentials or sensitive payment information when contacting us, including account passwords, PINs, OTPs, card PINs, card security codes, online banking credentials, or full payment card details.
7. Data Retention
Messages and communications may be retained for as long as reasonably necessary to respond and to maintain records related to the operation and security of the Website.
Technical logs, if collected by our hosting/server systems, are typically retained for a limited period and may be retained longer if needed for security, abuse prevention, or legal compliance.
8. Data Security
Reasonable steps may be taken to protect the Website and information we handle. However, no method of transmission over the internet or method of electronic storage is completely secure, and absolute security cannot be guaranteed.
9. Children’s Privacy
The Website is intended for a general audience and is not directed to children. We do not knowingly seek to collect personal information from children.
10. Your Privacy Rights
Depending on your location and the laws that apply, you may have rights related to personal information about you, such as requesting access, correction, or deletion, or objecting to certain processing.
If you want to make a privacy-related request or ask a question about this Privacy Policy, please use our Contact Us page. Requests will be handled in a reasonable manner and may be subject to limitations and requirements under applicable law.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and update the Last updated date above.
12. Contact Us
For privacy questions or requests, please visit our Contact Us page.